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Google’s chatbot analytics platform Chatbase launches to public

At Google I/O this year, Google quietly introduced a new chatbot analytics platform called Chatbase, a project developed within the company’s internal R&D incubator, Area 120. Today, that platform is being publicly launched to all, after testing with hundreds of early adopters including Ticketmaster, HBO, Keller Williams, Viber, and others. The …

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Study: Russian Twitter bots sent 45k Brexit tweets close to vote

To what extent — and how successfully — did Russian backed agents use social media to influence the UK’s Brexit vote? Yesterday Facebook admitted it had linked some Russian accounts to Brexit-related ad buys and/or the spread of political misinformation on its platform, though it hasn’t yet disclosed how many accounts …

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Salesforce to offer more customized AI with myEinstein

It’s been just over a year since Salesforce introduced Einstein, a set of artificial intelligence technologies that are designed to underlie and enhance the Salesforce product set. Today, at Dreamforce, the company’s enormous customer conference taking place this week in San Francisco, it announced myEinstein, a package of tools designed to …

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Apple ‘acqui-hired’ the team from messaging assistant Init.ai to work on Siri

Earlier this week, a small startup called Init.ai announced that it soon would be discontinuing its service — a smart assistant for customer representatives to parse and get better insights from their interactions with users, as well as automate some of the interactions — because the team was (according to …

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